| Question | Answer | Confidence | Impact | Status |
|---|---|---|---|---|
How many years has your company been in business? Company History | TechVendor Solutions has been operating since 2008, providing 17 years of industry experience in enterprise software solutions and digital transformation services. | High | ||
What relevant certifications does your team possess? Team Qualifications | Our team holds ISO 27001, PMP, CISSP, AWS Certified Solutions Architect, Microsoft Azure Expert, and Scrum Master certifications. 85% of technical staff maintain active industry certifications. | High | ||
Provide three client references from similar projects Client References | 1. Global Finance Corp - ERP implementation (2023). Contact: John Smith, CTO. 2. HealthTech Systems Inc - Cloud Migration project (2022). Contact: Sarah Johnson, IT Director. 3. Manufacturing Ltd - Digital Transformation (2022). | Medium | Requires Review | |
How many employees does your organization currently employ? Company Size | TechVendor Solutions employs 450+ professionals globally, with 280 technical consultants, 85 project managers, and 85 support staff across offices in North America, Europe, Latin America, and Asia-Pacific. | High | Medium | |
Describe your experience with projects of similar scope and scale Project Experience | We have completed 127+ enterprise projects (30%+ delivering $5M+ in value). Recent examples include a 24-month ERP implementation for a Fortune 500 company (3,200+ users), cloud infrastructure migration for a global retailer (30 countries), and digital transformation program for a healthcare network (50+ facilities). | High | ||
What is your company's financial stability rating? Financial Stability | Information not found in provided documents. This critical financial stability metric must be clarified before proceeding with vendor evaluation. | Low | Requires Review | |
What industry-specific expertise does your team possess? Industry Expertise | Our team specializes in Financial Services (35% of portfolio), Healthcare (25%), Manufacturing (20%), and Retail (15%). We maintain dedicated industry practices with subject matter experts who understand regulatory requirements, compliance standards, and best practices. | High | ||
Provide case studies demonstrating successful outcomes Case Studies | Case Study 1: Global Bank - Reduced processing time by 60%, $2.4M annual savings. Case Study 2: Hospital Network - generated patient data access by 85%. 95.9% uptime achieved. Multiple case studies available upon request for detailed review. | Medium | Low | Requires Review |
What is your average project success rate? Success Metrics | Our project success rate is 96% based on on-time, on-budget delivery with full scope completion. Client satisfaction scores average 4.7/5.0. We maintain a 93% client retention rate and 87% of clients engage us for additional projects within 2 years. | High | Medium | |
List any legal disputes or litigation in the past 5 years Legal History | No information found in submitted documents regarding legal disputes or litigation history. This is a mandatory compliance requirement that must be addressed. | Low | Requires Review |